No minimum order value & free shipping on orders over £20.
Light Bulbs First Service Guarantee
We want you to be 100% satisfied with your Light Bulbs First order, and go out of our way to offer the best online shopping service you'll find in the UK. To demonstrate our commitment, we operate a system of service guarantees, which include:
Delivery from Stock
- You shouldn't have to wait for back orders. All items shown "in stock" really are in our UK warehouse.
Accurate Orders
- What we send will be exactly what you ordered; no substitutes, shortages, or other discrepancies.
Same-Day Dispatch
- For orders placed by 4pm on a working day, we will dispatch your order on that day.
Fast Delivery
- We want your goods to arrive as quickly as possible. We pick 1st Class or faster, but slower/cheaper alternatives are available including guaranteed next working day.
Fresh Stock
- We only buy current releases to ensure you are getting the freshest stock. (Excludes specially marked end-of-line offers).
Our operating procedures have been designed around these service guarantees so that you can rely on the service levels we advertise. Should we ever fail on any of the service guarantees above (it's rare, but it has happened), you will be entitled to a £25.00 voucher. This voucher will be issued for each order affected, and is for £25.00 including tax (with no cash alternative), which you can use towards one future Light Bulbs First purchase. For additional details, such as our 30-day money-back satisfaction guarantee, please refer to our terms & conditions.
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